Community

Frequently Asked
Support Questions

For general inquiries or support matters, email info@helmgast.se

Q: I didn't lock my order in Pledge Manager in time, what should I do?
A: Complete this form to request shipping: Late Fulfillment Request Form

Q: Where is my (pre-)order from Modiphius?
A: Modiphius is currently having longer than usual delivery times, but all orders are being processed. Pre-orders should all be sent out by 15 Dec according to latest information from GamesQuest. Please reach out to Modiphius for more information: Modiphius Contact Form

Q: How do I download my free PDF?
A: If your physical book includes a free PDF code, follow these steps:

  1. locate the code inside the book (for the 4th Edition Core Rules, the code is placed on a random page, so flip through the book carefully to locate the note with the PDF code),
  2. log on to modiphius.net/collections/kult
  3. find the PDF you want to download (e.g. Core Rules PDF)
  4. place it in the cart
  5. use the PDF code (without any space!) to retrieve it for free.

For support, contact Modiphius:  Modiphius Contact Form

Q: I'm from Brazil, Where is my backer pledge or pre-order?
A: Our service provider GamesQuest is having issues with deliveries to Brazil. We are thus not expecting all Brazilian backers to have received their orders until January 2019. The vast majority of orders are despatched as per mid-December (tracking information is sent by email).

Q: Will KULT: Divinity Lost be released in other languages than English and if so, when will they be released?
A: Yes. We are looking into translating the game with local partners for the following languages (more languages may follow, but no plans as of today): French, Spanish, Portuguese, Italian and German. We will announce partnerships on our Facebook page as we sign with local partners. This is likely to be completed during Q1 2019.